I took back my DVR to Time Warner today. I swear every time I look at my bill it goes up more and more. So...The conversation at the cable company was seriously bizarre,
ME: I want the DVR, I just don't want all these channels that I don't watch, paying 90 a month for this is crazy. (Just kind of matter-of-factly)
HER: Yes a lot of people are down grading.
ME: Well I am happy with the first 22 channels anyway, that is all I watch most of the time.
HER: Do you have a HD tv?
ME: yeah but I don't watch the HD channels, I forget they are there and just don't bother.
HER: you will only have the basic channels.
ME: Yeah that is all I watch, I just wanted the DVR so I kept the full package, but it isn't worth it anymore.
HER: there really isn't anything on the lower channels though.
I have always been told that I have to have digital cable if I want to have their DVR
ME: Well can I keep the DVR with the basic package? Can I use it with the basic package?
HER: Well yes but it really isn't worth it, you won't be saving anything if you do that. It really doesn't make any sense.
ME: Those are the only channels I watch anyway
HER: But what will you record.
ME: (thinking to myself) seriously are you simple lady???????
ME: I will get NBC< CBS< ABC< FOX< CWB< and a bunch of others. I watch, NBC< CBS< ABC<FOX< CWB only those, none others. JUST THOSE
HER: But you won't be saving anything doing that.
ME: Okay my bill is 165 a month. If I give you back the DVR and get just basic cable, with internet and phone included of course. My bill will be 90. so already I am saving 75.00. And the DVR is 10 a month. So I can have the DVR and still save about 50-60 a month, I think that is quite a big savings.
HER:::::: But there is nothing on those channels, you wont have any of the HD channels, what will you record.
ME: Seriously, we have come full circle here, did you not hear anything I just said?
HER: You can call the 1-800 number and ask them if they are running any specials if you want. You have until Tuesday to change your mind. Then after that you will have to pay to upgrade. Make sure when you call you tell them I offered you options.
ME: Seriously? What are you offering me, to keep what I have because it is such a great deal?
The whole time I am smiling, kind of just laid back and thinking, I wonder how long I can make this lady go on about this before she just gives me the box for free to get rid of me. lol
I love messing with those people, and I know they are there to sell the services but come on. Don't be so rediculous. I drove 45 minutes to bring you the stupid box, evidently it is going to have to be a great deal for me to take it back home with me lol.
So I am waiting to find out what my bill will be without the box and with it. Oh I should call the 1-800 number now and find out lol
Have a great weekend, I am going to go mess with Time Warner employees
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